
Read More about HP Spectre x360 What is the Overheating problem in HP Spectre x360?

I resolved the erratic mouse cursor by disabling all the drivers for the touch pad, touch screen and pen in Device Manager.Ĥ.

I essentially had no control of the mouse cursor and the cursor was acting on its own to do everything.ģ. I was having a very erratic mouse cursor that was behaving as if my system was infected. The problems appeared after 10 days, so the easy roll back isn't an option now.Ģ. This option typically disappears after 10 days.Ģ) What computer problems are you currently having?ģ) How were you able to determine that there is a problematic driver?Ĥ) What work up was done?1. It seems absurd that HP Support hasn't posted updated device drivers yet and that they can't say when they'll have the device drivers available for computers under warranty.ġ) There is an option to rollback using windows.old.

I was able to stabilize the system by disabling all drivers for the touch pad, touch screen, and pen.

My laptop was acting as if it was infected with a very malicious virus. So, if you're running v2004 and suspect you need to reload a driver, HP Support doesn't have any v2004 device drivers posted yet. In the case of HP, they need to update most if not all of their drivers, because their drivers are written to not install unless you have the drivers for that particular version of Windows 10. I would start looking in the Windows Event Logs for errors in the timeframe that you're experiencing the "erratic" behavior.Yes, typically not every driver needs to be updated, but apparently some do for Win 10 v2004 on an HP Spectre laptop, and HP Support hasn't responded yet. I rolled back to 1909 until the list of issues gets a bit shorter. I tested 2004 for a few days when it first came out, and never had a driver issue.
